WIL WHEATON dot NET: Where is my mind?: I really screwed up.

July 23, 2003

I really screwed up.

Today is a very bad day.

I have discovered that I screwed up lots of Dancing Barefoot orders that were placed on the onthe 27th and 28th of May. I hope it's as few at 10 or 20, but it could be as many as 50. It's totally my fault: I wasn't prepared for the enormous volume of orders, and I made a really stupid rookie error in the printing of orders, and the recording of which orders had been printed, and which were not. Also, those days right before the cruise are a complete blur, which doesn't help.

If you placed an order for the book during those twodays, and you haven't gotten it yet, please send your PayPal receipt to me. I know that this is totally lame, and I'm sort of opening myself to ridicule here, but I have no inventory tracking system of any kind, because I never thought I'd sell more than a couple hundred books. I'm working on a database now, though, entering 2,000 orders by hand. It's going to take awhile.

I've also gotten a couple of books back, which the USPS delivered to the "return" address, rather than the "to" address, and I've been sent back some that various post offices have "eaten."

Overall, we're doing good. I mean, other than my gigantic screw up, the USPS has only hosed 10 or so orders.

UPDATE: I think I've tracked down the source of my colossal screw up, and I think I have it under control now. It looks like I somehow missed all the orders placed on the 27th and 28th. So I am reprinting them all, and sending them all out First Class Mail tomorrow. It's about . . . oh my sweet christ. It's about 100 books.

I'm going to go tighten my hairshirt some more. I feel terrible about this. :(

Posted by wil at July 23, 2003 12:01 PM

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